In an effort to speed up the processing of payments for its irate clients, Menzgold Ghana has announced the elimination of a paid customer validation process.
The company notified its clients in a letter dated August 18, 2023 that this validation is required as a result of the initial evaluations, which they claimed revealed that a sizable number of claims contained inadmissible breaches that rendered them void.
Customers still looking for their money and individuals who thought the company's beleaguered CEO, Nana Appiah Mensah (NAM1), was planning to defraud his former consumers once more reacted angrily to the press announcement.
Two days later, on August 20, the corporation declared that it was scrapping the offer that asked clients for GH 650.
Part of the statement stated: "Following concerns raised by several well-meaning Ghanaians and a thorough dialogue with stakeholders with regard to our news announcement from August 18, 2023, we have resolved as follows;
That Menzgold would stop manufacturing and printing PVC Digital Access Cards, which is expensive, and switch to solely printing PIN Codes for free distribution moving forward.
It listed certain requirements that must be met for the new arrangement to be implemented. Several others
READ FULL STATEMENT BELOW:
FOR IMMEDIATE RELEASE.
20″ August, 2023
RE: GET VERIFIED AND GET PAID
Following concerns by some well-meaning Ghanaians and an extensive engagement with stakeholders with respect to our 18” August, 2023 press release, we have resolved as follows;
1. That Menzgold would cease the production and printing of the PVC Digital Access Cards, which imposes cost burden and shall resort to the printing of the PIN Codes only, for onwards distribution at no cost subject to the following conditions, that;
* Clients with INVALID status may choose to ether walk away or still in the face of the ‘one or several of the ten (10) invalidity status reasons provided, adamantly proceed to seek redress or review of the invalidity determination, which shall come at a fee to avoid the abuse of our time, human and logistic resources.
2. To request an Access Card for verification, we require Customers to satisfy “Proof of transaction with Menzgold by providing the following documents via Email at; info@payboy.com;
* A copy of the Customer’s Gold Trading Agreement and a copy of any National ID
card, with both documents bearing the same name.
* Copies of the supporting documents submitted fo validation acknowledgement
receipt.
3. We urge Customers to contact any of the authorized Payboy Agents introduced in our release on the 16” August, 2023, for courier arrangements to receive the Verification Access Cards.
4. Please note that by this development, the roadmap outlined in our 9” August, 2023 release shall be unaffected. The verification exercise Is stl scheduled for the 14% August, 2023 to 16 September, 2023.
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